When I try to upload images to Lemmy, then I get a message that says something like…

‘Syntax Error: JSON code, unable to parse, error on line 1’

That’s not an exact quote, but is this a known error, or do I need to use some particular filetype, disable my privacy plugin? I’m not that technologically proficient.

  • 稲荷大神の狐
    link
    fedilink
    English
    211 months ago

    Check to make sure the file size is below 5mb. Last time I talked with @Wander on this, it was sorta agreed 5mb was a good file size to accept since most images out their are below that size.

    Jpg and png files will upload just fine.

    Gifs will upload but they get converted to an MP4. I’m not sure about the exact file size with it exactly it probably is at that same standard to require the gif be below 5mb.

    • @WanderMA
      link
      fedilink
      English
      111 months ago

      Actually it’s set at 25 MB now. Is it a gif? You might still have problems with gifs.

    • @TacticsConsortOP
      link
      fedilink
      English
      111 months ago

      I’m afraid that I’ve checked, and the biggest thing I’ve tried to upload is a 1.20 MB image, in the .PNG format. The problem must be something else.

      • 稲荷大神の狐
        link
        fedilink
        English
        211 months ago

        Are you using the website or an app? If an app, which one and what OS? IOS or Android?

        • @TacticsConsortOP
          link
          fedilink
          English
          211 months ago

          Website, on PC.

          OS… I think this is Windows 10? Came with the laptop.

          • 稲荷大神の狐
            link
            fedilink
            English
            111 months ago

            I don’t think their is anything wrong with the website from an upload I just did. Images are uploading without a problem from the website. Try and find another image to test with and see if it can upload.

            If the other image uploads, it means their could be something wrong with that PNG itself.