Budget ebike brand Heybike is looking to tap into the growing car-replacement cargo bike space with the Hauler, a longtail model with a payload capacity of 440 lb, 1,400 watts of motor power on call and a dual-battery range of 85 miles.
I actually believe that nearly all e-bikes have crappy warranties. The “best” that I’ve seen is Tern, and they give you 10 years.
But I go back to my original point: If these companies are serious about selling vehicles, they really need to have more confidence and offer more generous warranties.
If they are treating these bikes as disposable, then cheap or not, they are going to be viewed as toys.
Sure, the electronics and battery can be 2 -5 years, because they aren’t expected to last a lifetime, but 1 year on a frame is a joke.
I wouldn’t haul 400lbs on a frame that the manufacturer isn’t even confident about.
It’s a usd1.5k bicycle though, the warranty reflect the price.
This is the Urban Arrow Cargo Bike warranty and it’s a usd7k. Here’s the Riese & Muller ebike warranty, it’s a usd10k cargo bike and the warranty reflect it.
You can’t really expect a cheaply build cargo bike that’s also sold cheaply to give you a 5 years warranty. The same thing happened to car as well.
I actually believe that nearly all e-bikes have crappy warranties. The “best” that I’ve seen is Tern, and they give you 10 years.
But I go back to my original point: If these companies are serious about selling vehicles, they really need to have more confidence and offer more generous warranties.
If they are treating these bikes as disposable, then cheap or not, they are going to be viewed as toys.
Sure, the electronics and battery can be 2 -5 years, because they aren’t expected to last a lifetime, but 1 year on a frame is a joke.
I wouldn’t haul 400lbs on a frame that the manufacturer isn’t even confident about.