• Mozilla ends partnership with Onerep due to CEO’s ties to data broker
  • Onerep’s data removal service bundled into Mozilla’s Monitor Plus subscription
  • Onerep CEO admits to owning people-search websites, leading to end of partnership with Mozilla. Transition plan in progress.
  • @[email protected]
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    943 months ago

    I had a car with a bad alternator and took it to a shop, manager quoted me $150 then called an hour later to say he’d picked the wrong version of my car on the computer, mine would be $100 more but he said “a deals a deal so we’ll do it for the 150.”

    Every other car problem I had after, straight to that shop cause I knew they’d do solid work and charge me fairly. Putting people before profits means retaining workers and getting loyal customers

    • @[email protected]
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      273 months ago

      It definitely makes sense to anyone with the ability to see past their nose. I wish companies like Comcast and Verizon could see it.

      • @[email protected]
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        243 months ago

        Monopolies for modern necessities (the internet and phone) don’t have to worry about customer retention.

        • @[email protected]
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          23 months ago

          I mean, in some situations those two I mentioned are but I’ve been in the position to easily switch service to another company and that doesn’t change their behavior at all.

    • @[email protected]
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      123 months ago

      Plot twist: The right version was actually cheaper, but they figured they’d tell you that story to make you a more loyal customer.

      • @[email protected]
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        23 months ago

        Probably, but they might “just find out they don’t have the part in stock and can’t do it”" and refund