Technology@beehaw.orgEnglish • 1 year ago

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

184

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

Technology@beehaw.orgEnglish • 1 year ago

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

Chat

kubica
link
fedilink
43•1 year ago
I love it, we need more of this.

Technology@beehaw.org

!technology@beehaw.org

You are not logged in. However you can subscribe from another Fediverse account, for example Lemmy or Mastodon. To do this, paste the following into the search field of your instance: !technology@beehaw.org

A nice place to discuss rumors, happenings, innovations, and challenges in the technology sphere. We also welcome discussions on the intersections of technology and society. If it’s technological news or discussion of technology, it probably belongs here.

Remember the overriding ethos on Beehaw: Be(e) Nice. Each user you encounter here is a person, and should be treated with kindness (even if they’re wrong, or use a Linux distro you don’t like). Personal attacks will not be tolerated.

Subcommunities on Beehaw:

This community’s icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

459 users / day
19 users / week
2.13K users / month
5.46K users / 6 months
37.9K subscribers
3.71K Posts
81.5K Comments
Modlog