Lee Duna to [email protected]English • 8 months agoStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comexternal-linkmessage-square27arrow-up1332arrow-down110
arrow-up1322arrow-down1external-linkStarlink bug frustrates users: “They don’t have tech support? Just a FAQ? WTF?”arstechnica.comLee Duna to [email protected]English • 8 months agomessage-square27
minus-square@[email protected]linkfedilinkEnglish33•8 months agoIf they don’t have support, how do they know what’s a frequent question?
minus-square@[email protected]linkfedilinkEnglish3•8 months agoFAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.
If they don’t have support, how do they know what’s a frequent question?
FAQs are just a format of writing. They are usually what developers/managers want to communicate and not necessarily what happens in support.