Like when you send a .7z instead of a .zip or .rar to a friend or a teacher because that’s what your computer has installed and they’re like “Oh No, not one of those, now I have to install 7Zip” even though the same program that opens .rar also opens .7z I feel like people are way more annoyed when they receive a .7z
We have a few customers that have to download the setup/update and run it on their (windows) server.
It comes as a zip file
The amount of users opening the zip (as a folder. not extracting) and trying to run the .exe is way too high.
Btw: The instructions are always sent with the update mail.
If the zip file only contains an .exe file, it is fine to do it like that.
Windows will just extract the exe somewhere and execute it.
The problem arises when there are dependent files inside the zip as well. If only the .exe is extracted, it won’t find those.
The 2nd option was the issue :p
Funny you think any user will read the manual
I’ve yet to have a developer read any kind of documentation I’ve written when I send them it (and then they call me to ask a question that’s answered in the docs)
We just sell support for the program itself and offer MSP services. Not my problem. I just get paid to answer the phone.
Send them sex instead (self extracting executables).